At XLIII X-T3N5ON, we pride ourselves on delivering luxury raw and virgin hair products with the highest quality standards. Because all items are hygienic, custom-prepared, and final sale, we do not offer refunds, returns, or exchanges under any circumstances—except in the rare event we ship the wrong item or a defective product.

Why No Refunds?

Hair extensions are personal-wear products. For safety and quality control reasons, we cannot restock or resell any items once they leave our facility. This ensures every customer receives brand-new, untouched hair with every purchase.

Route Package Protection (Highly Recommended)

To ensure your order is fully protected, we strongly encourage adding Route Package Protection at checkout.

Route protects you from:

Lost packages
Stolen packages
Damaged items in transit
Delivery mishaps outside of XLIII X-T3N5ON’s control

If an issue occurs, Route quickly replaces or refunds your order without delay.

If You Decline Route:

XLIII X-T3N5ON cannot be held responsiblefor:

Lost or stolen packages
Carrier delays
Delivery errors
Packages marked “delivered” but not received

By completing your purchase, you acknowledge and agree to this policy.

Order Issues

For orders with Route: File claims directly via the Route portal linked in your order confirmation email.
For orders without Route: We will provide shipping confirmation, but cannot replace or refund items.

CHARGEBACK, DISPUTE & FRAUD PREVENTION POLICY

Business Name: XLIII X-T3N5ON
Effective Date: January 12, 2026
Governing Law: State of Illinois

This Chargeback, Dispute & Fraud Prevention Policy applies to all purchases made through XLIII X-T3N5ON(“Company,” “we,” “us,” or “our”) via our Shopify-powered website.

By placing an order on our website, the customer (“you”) acknowledges, understands, and legally agrees to the terms outlined below.

1. STRICT CHARGEBACK POLICY

XLIII X-T3N5ON maintains a zero-tolerance policy for fraudulent or unjustified chargebacks.

Customers must contact us directly to attempt resolution before filing any chargeback, payment dispute, or claim with their bank or payment provider.

Filing a chargeback without first contacting us is considered a violation of this agreement and may be treated as suspected fraud.

2. FRAUDULENT OR INVALID CHARGEBACKS

The following are considered fraudulent or invalid chargebacks and will be formally disputed:

Claiming an order was unauthorized when checkout verification was completed
Claiming non-delivery when carrier tracking confirms delivery
Claiming an item was “not as described” after receipt
Claiming accidental purchase after checkout confirmation
Claiming duplicate charges without valid proof
Claiming non-receipt due to incorrect address entry by the customer

XLIII X-T3N5ON reserves the right to submit all supporting evidence to dispute such claims.

3. FRAUD PREVENTION & VERIFICATION SYSTEMS

To protect our business and customers, XLIII X-T3N5ON utilizes advanced fraud-prevention technologies, including but not limited to:

IP Address Logging and Verification
Device & Location Fingerprinting
Billing and Shipping Address Matching
Payment Gateway Fraud Screening
Checkout Timestamp Verification
Carrier Delivery Confirmation

All data is securely logged and retained as legal evidence.

4. CHECKOUT AGREEMENT & TIMESTAMP CONSENT

By completing checkout, you confirm and agree that:

You are the authorized cardholder or have permission to use the payment method
You reviewed and accepted all store policies
You intentionally placed the order
You consent to all fraud-prevention and verification processes

Your acceptance is time-stamped, recorded, and stored electronically and may be used as evidence in disputes or legal proceedings.

5. BILLING & SHIPPING ADDRESS CONFIRMATION

Customers are solely responsible for entering accurate billing and shipping information at checkout.

Orders shipped to the address provided by the customer and marked Delivered by the carrier are considered successfully fulfilled.

XLIII X-T3N5ON is not responsible for:

Incorrect or incomplete addresses entered by the customer
Packages delivered to mailrooms, concierge desks, or third parties
Packages marked delivered by the carrier but claimed missing

6. DELIVERY CONFIRMATION AS PROOF OF FULFILLMENT

Carrier tracking and delivery confirmation (USPS, UPS, FedEx, DHL, or equivalent) constitute legal proof of delivery.

Once tracking indicates Delivered, the transaction is considered complete and fulfilled.

This information will be submitted in response to any dispute or chargeback.

7. DISPUTE & CHARGEBACK RESPONSE PROCESS

In the event of a chargeback or dispute, XLIII X-T3N5ON will submit the following documentation:

IP address and device verification logs
Checkout timestamp and agreement confirmation
Billing and shipping address verification
Payment authorization records
Carrier tracking and delivery confirmation
Customer communication history

We vigorously contest all invalid or fraudulent chargebacks.

8. CUSTOMER RESPONSIBILITIES

By purchasing from XLIII X-T3N5ON, customers agree to:

Monitor their payment methods and account activity
Contact us directly for resolution prior to filing disputes
Acknowledge that chargebacks are not a replacement for customer support

Failure to comply may result in:

Order cancellation
Permanent account or address bans
Blacklisting of billing, shipping, IP, or device data
Legal recovery actions where permitted by law

9. GOVERNING LAW & JURISDICTION

This policy shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the courts of the State of Illinois.

Processing, Payment Verification & Shipping Information

All orders require 3–5 business days for processing before shipment.
Processing time allows our team to verify payment, confirm order details, and carefully prepare your Monaco Virgin Hair for shipment.

Orders will not be shipped until payment has fully cleared.
This applies to all debit card, credit card, and third-party payment providers.

To protect our customers and our brand from fraud, all orders are subject to payment verification and security screening. Orders flagged by our system may require additional verification or may be canceled at our discretion.

Once your order has been processed and shipped, delivery typically takes 3–7 business days, depending on your location and carrier delays. Shipping time does not include processing time.

By placing an order, you acknowledge and agree to our processing, payment verification, and shipping policies and you're are willing to wait until this process is finished before shipping

10. FINAL ACKNOWLEDGMENT

By placing an order with XLIII X-T3N5ON, you confirm that you have read, understood, and agreed to this Chargeback, Dispute & Fraud Prevention Policy in full.

11. Contact Information

For questions regarding these Terms or our Services, contact us:

12. XLIII X-T3N5ON – Custom Bundle Terms & Conditions

All products sold are custom-made 5oz luxury bundles (Top Raw and Top Virgin Hair).

By placing an order, you acknowledge and agree to the following:

All bundles are made-to-order and are not pre-made or stocked
Production time is 3–5 business days before shipment
This timeframe is required to ensure proper customization, quality, and craftsmanship

Once an order is placed, it enters production immediately and cannot be canceled, modified, or refunded for custom orders.

Customers agree that the processing time is part of the service for custom bundles,and not a delay

By completing your purchase, you confirm that you understand and accept:

The custom nature of the product
The 3–5 business day production timeframe
That all sales are final due to customization

XLIII X-T3N5ON
Luxury Custom Hair Extensions

Final Sale Agreement

By purchasing from XLIII X-T3N5ON, you confirm that you understand:

All sales are final
No refunds or exchanges are provided
Route is the only way to protect your package

To protect our customers and our brand from fraud, all orders are subject to payment verification and security screening. Orders flagged by our system may require additional verification or may be canceled at our discretion.

Once your order has been processed and shipped, delivery typically takes 3–7 business days, depending on your location and carrier delays. Shipping time does not include processing time.

By placing an order, you acknowledge and agree to our processing, payment verification, and shipping policies and you're are willing to wait until this process is finished before shipping

Shipping Carriers, Timeframes & Rates

We ship via UPS. Delivery time begins after your order has been processed.

Standard UPS — $11
• Estimated delivery: 3–5 business days after shipment.

UPS Ground — $22.08
• Estimated delivery: 2–3 business days after shipment.
• Recommended for larger or heavier orders.

UPS Express (Overnight) — $50
• Estimated delivery: next business day after shipment.

All delivery windows are estimates provided by the carrier and are NOT GUARANTEED!!!!

Route Package Protection (Strongly Recommended)

We strongly recommend adding Route Package Protection at checkout. Route provides coverage for:

Lost packages
Stolen packages
Damaged shipments in transit
Delivery errors

If Route is purchased, Route will handle replacement or refund claims directly. If you decline Route, please understand that 43 Extension is not responsible for loss, theft, damage, or carrier delays once the package leaves our facility.

Address Accuracy & Physical Address Requirement

Please verify your shipping address carefully at checkout.

43 Extension does not ship to PO Boxes, APO/FPO addresses, or other non-physical addresses. All orders must be sent to a valid residential or business physical address.

If an invalid or incorrect address is provided, we will contact you to supply a correct physical address. Failure to provide a valid address may result in order cancellation.

If an address mistake is discovered before shipment, contact support@43extension.com immediately. If the order has already shipped, customers must contact UPS directly to request reroute or pickup. 43 Extension will assist where reasonable but cannot guarantee carrier compliance.

Signature Requirement & High-Value Orders

Some orders, particularly high-value orders, may require a signature upon delivery. This reduces theft and missing package claims.

If you would like signature-required shipping and it is available for your order, contact Support before shipment.

International Shipping, Duties & Customs

We ship internationally. Import duties, taxes, and customs fees are the responsibility of the recipient and are not included in the item price or shipping cost.

Customs processing can delay delivery beyond the estimated timeframe. 43 Extension cannot control customs inspections or charges.

Shipping Delays & Force Majeure

Carrier delays, weather, strikes, natural disasters, or other unforeseen events outside our control are not the responsibility of 43 Extension.

No refunds will be issued for carrier delays. Route coverage may apply if purchased.

Lost, Damaged, or Misdelivered Packages

If Route is purchased: file a claim via the Route portal linked in your order confirmation. Route will adjudicate and, where applicable, replace or refund your order.

If Route is not purchased: contact us immediately with your order number and photos (if damaged). 43 Extension will provide shipping confirmation and assist in opening carrier investigations, but replacement or refund is NOT ELIGIBLE!!!

Fraudulent Orders & Zero-Tolerance Policy

43 Extension maintains a zero-tolerance policy for fraud. Orders determined to be fraudulent (including chargebacks, identity theft, false claims, or unlawful activity) will result in:

Refund of payment if applicable per investigation, and
Permanent ban from placing future orders

43 Extension reserves the right to cooperate with law enforcement and payment processors in any criminal or civil investigation.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear.

If tracking information is not received within 5 business days of order, contact support@43extension.com.

CHARGEBACK, DISPUTE & FRAUD PREVENTION POLICY

Business Name: 43 Extension
Effective Date: January 12, 2026
Governing Law: State of Illinois

This Chargeback, Dispute & Fraud Prevention Policy applies to all purchases made through 43 Extension (“Company,” “we,” “us,” or “our”).

By placing an order on our website, the customer (“you”) acknowledges, understands, and legally agrees to the terms outlined below.

1. STRICT CHARGEBACK POLICY

43 Extension maintains a zero-tolerance policy for fraudulent or unjustified chargebacks.

Customers must contact us directly to attempt resolution before filing any chargeback, payment dispute, or claim.

2. FRAUDULENT OR INVALID CHARGEBACKS

The following are considered fraudulent or invalid chargebacks and will be formally disputed:

Claiming an order was unauthorized when checkout verification was completed
Claiming non-delivery when carrier tracking confirms delivery
Claiming an item was “not as described” after receipt
Claiming accidental purchase after checkout confirmation
Claiming duplicate charges without valid proof
Claiming non-receipt due to incorrect address entry

43 Extension reserves the right to submit all supporting evidence.

3. FRAUD PREVENTION & VERIFICATION SYSTEMS

43 Extension utilizes advanced fraud-prevention technologies, including:

IP Address Logging and Verification
Device & Location Fingerprinting
Billing and Shipping Address Matching
Payment Gateway Fraud Screening
Checkout Timestamp Verification
Carrier Delivery Confirmation

4. CHECKOUT AGREEMENT & TIMESTAMP CONSENT

By completing checkout, you confirm:

You are the authorized cardholder
You accepted all store policies
You intentionally placed the order
You consent to verification processes

5. BILLING & SHIPPING ADDRESS CONFIRMATION

43 Extension is not responsible for:

Incorrect or incomplete addresses
Packages delivered to third parties
Delivered packages claimed missing

6. DELIVERY CONFIRMATION

Carrier tracking marked Delivered is legal proof of fulfillment.

7. DISPUTE RESPONSE

43 Extension will submit:

IP logs
Timestamp proof
Address verification
Payment authorization
Tracking confirmation
Communication history

8. CUSTOMER RESPONSIBILITIES

Customers agree to:

Monitor accounts
Contact support before disputes

Failure may result in bans, blacklisting, or legal action.

9. GOVERNING LAW

Governed by the State of Illinois.

10. FINAL ACKNOWLEDGMENT

By placing an order with 43 Extension, you agree to all terms.

Contact Information

43 Extension

Custom Bundle Terms & Conditions

All products are custom-made 5oz luxury bundles.

Production time: 3–5 business days
Orders cannot be canceled or refunded
All sales are final

By purchasing, you accept all terms.

Contact & Support

43 Extension
Email: support@43extension.com
Phone: 847-718-8981
Address: 1900 East Golf Road, Suite 950, Schaumburg, IL 60173, United States

Final Acknowledgment

By placing an order with 43 Extension, you accept this Shipping Policy, including:

Route recommendation
Physical address requirement
Zero-tolerance fraud policy

Country/Region

Country/Region

Bundle Sets

Active filters:

Maui Raw Hair Collection |2 Bundle Set | Wavy Bundles Up to 3.5 oz | Single Donor |

Maui Raw Hair Collection |2 Bundles Set | Straight Raw Hair | Single Donor |Up to 3.5 oz each

Why No Refunds?

Route Package Protection (Highly Recommended)

If You Decline Route:

Order Issues

CHARGEBACK, DISPUTE & FRAUD PREVENTION POLICY

2. FRAUDULENT OR INVALID CHARGEBACKS

3. FRAUD PREVENTION & VERIFICATION SYSTEMS

4. CHECKOUT AGREEMENT & TIMESTAMP CONSENT

5. BILLING & SHIPPING ADDRESS CONFIRMATION

6. DELIVERY CONFIRMATION AS PROOF OF FULFILLMENT

7. DISPUTE & CHARGEBACK RESPONSE PROCESS

8. CUSTOMER RESPONSIBILITIES

9. GOVERNING LAW & JURISDICTION

Processing, Payment Verification & Shipping Information

10. FINAL ACKNOWLEDGMENT

11. Contact Information

Final Sale Agreement

Shipping Carriers, Timeframes & Rates

Route Package Protection (Strongly Recommended)

Address Accuracy & Physical Address Requirement

Signature Requirement & High-Value Orders

International Shipping, Duties & Customs

Shipping Delays & Force Majeure

Lost, Damaged, or Misdelivered Packages

Fraudulent Orders & Zero-Tolerance Policy

Order Tracking

CHARGEBACK, DISPUTE & FRAUD PREVENTION POLICY

1. STRICT CHARGEBACK POLICY

2. FRAUDULENT OR INVALID CHARGEBACKS

3. FRAUD PREVENTION & VERIFICATION SYSTEMS

4. CHECKOUT AGREEMENT & TIMESTAMP CONSENT

5. BILLING & SHIPPING ADDRESS CONFIRMATION

6. DELIVERY CONFIRMATION

7. DISPUTE RESPONSE

8. CUSTOMER RESPONSIBILITIES

9. GOVERNING LAW

10. FINAL ACKNOWLEDGMENT

Contact Information

Custom Bundle Terms & Conditions

Contact & Support

Final Acknowledgment